Providing Evidence

Frost · 04-02-2022, 09:29 PM

As it is mentioned in any report or ban appeal format, you are required to present sufficient evidence to prove that you are innocent or to prove that somebody you are accusing of something is guilty. This evidence can vary depending on the circumstances; such offenses as bad mouthing, insulting, advertising or any verbal-related offense can be reported by submitting screenshots.

1. Insulting, badmouthing, advertising (any offense related to verbal communication):

Any incident that involves verbal abuse (profanity, rude behavior, advertising, blackmailing or threatening people) can be reported on by providing a mere screenshot. Anything copied or pasted from the console or any screenshots taken directly from the console will be seen as insufficient evidence, considering that any of that can be tempered with. Context is also crucial, which is why we typically prefer a demo version that allows us to see the full context of the encounter rather than specific details of it.

It is also important that any misdemeanor is not over exaggerated (i.e., a player calling you stupid, dumb, typing 'fuck' and etc.) - do not waste our time reviewing the demo just to end up seeing that it is a minor insult or rudeness and nothing serious. Keep in mind that swearing in general is not forbidden, whereas swearing at someone is. We are unable to gag players via the website, so we need the offense to be serious enough to justify it as a bannable offense.

Whenever filing a report on forums, you are expected to present evidence. There are two ways to take screenshot in-game:

Press F12 (only works if you are on steam);
Press the ‘PRT SC’ (print screen) button and then you can paste it in, for instance, paint and then save it.

For all means and purposes, the screenshots you provide should remain ‘raw’ or completely unedited, so we know for a fact that you are not hiding anything. However, if the image is distorted or if the material embodied in the message is difficult to read, then you may apply some elements for assistance (i.e., zooming in a bit but not completely).

Subsequently, you must upload your screenshots to an online cloud (preferably the one that is more known and doesn’t have any safety risks) such as:

2. Using any scripts or cheats that augments one’s gameplay and gives them a considerable advantage over others.

Players using any kind of scripts (bhopping, sgs or ground strafing) or cheats (aim assist, wall hack, speed hack) are not tolerated in any way, shape, or form. However, the only form of acceptable evidence is providing a demo (no screenshots, no witness accounts and no plain words and messages will be taken into consideration). It is best that even if the cheat is obvious, consider capturing multiple moments where the suspect is seen clearly cheating - better be safe than sorry!

Both scripts and cheating are punishable by a permanent ban, considering that they serve the same purpose - to provide an unfair advantage to the suspect that is using them. Witnesses testifying that they saw somebody cheating is inconclusive evidence (we require visual evidence instead of mere speculation) and screenshots definitely do not provide sufficient detail.

Whenever considering reporting somebody, take a breather and make sure that there are not any other contributing factors that may seem like they are. For instance, players with unreasonably high ping tend to teleport around or their movement is not as smooth as others, and typically many players regard this as speed hacking and end up filing a false report.

Whenever filing a report on forums, you are expected to present evidence. Luckily, you are not required to manually start recording a demo (the server does that automatically for you), so you just need to locate the demo that was recorded. To do that:
Non-Steam:

Right-click on the game’s icon;

Click on ‘properties’;
Click on ‘browse local files’;
Open the ‘cstrike’ folder;
Locate a file that is named ‘[CSGAMERS]_Umbrella_Swarm’ (this is the demo).

Steam:

Go to your library;
Right click on the game;
Hover over ‘manage’;
Click on ‘browse local files’;
The rest is history.

For a more transparent and visualized explanation, you can also watch this video: https://www.youtube.com/watch?v=iBGz9p4c...=ProLeGeNd.

Subsequently, you must upload your demo to an online cloud (preferably the one that is more known and doesn’t have any safety risks) such as:

3. Misdemeanor (camping, reconnecting, anti-mapping, ignoring zombie mission, bhopping/doing sgs etc.)

The principles remain the same for any rules that are violated that do not have severe consequences. However, it is important to note that sometimes there is no point in reporting the suspect when they barely violated anything or were not in the wrong whatsoever.

Throughout the community, camping is often seen as ‘standing still for more than 5 or 10 seconds in one spot,’ which is definitely not the case. Camping should be seen as an issue only if the said player is doing it numerous times, ignoring any warnings and doing it for a longer period of time. Do not just report someone for ignoring the zombie mission or camping once.

Just because somebody reconnects, does not mean that it should be seen as an offense immediately. Even if those 5 minutes have not passed since the player last left the server, why bother filing a report if the player ends up on the same team anyway? If they end up being on the opposite team, then that is a different story.

Anti-mapping only applies to spots that are incredibly difficult or impossible to access. If a zombie is able to access any location with the bomb they spawn with or by any other means (i.e., the class they get), then that is not considered anti-mapping. However, each Admin has their own personal judgment and while some Admins might not view that as anti-mapping, others might. Make sure that everyone present in the server is okay with you being on that controversial spot.

[Although bhopping and/or doing sgs (ground strafing) is against the server rules, many Admins tend to ignore this part and avoid punishing players for doing that. However, you are still allowed to report any player for bhopping or doing sgs and you may still technically be banned by any Admin for that. It is important to remember, though, that there is a difference between ground strafing and double ducking (which is basically ducking twice), as well as jumping and bhopping. Do not feel triggered if a player is doing some bhopping or sgs every once in a while.

Additional information:

STEAMID is of the utmost importance. It provides us with the necessary details so we can punish the suspect accordingly and without this information, we are unable to issue any ban to the suspect unless we come across them in-game. To get a player’s steamid, you simply have to open your console (press ~ on your keyboard) and type in status in the console.
TIMESTAMPS for demos are very crucial and even necessary. Without them, we have to spend a good amount of time nitpicking and finding the appropriate section where we can see the suspect violating a rule. Before uploading your demo, rewatch it and note down where we will be able to view the suspect disobeying the rule, this will not only make our lives way easier, but it will also decrease the response time drastically.
EXPLANATION is appreciated and it gives us a brief insight into what we can expect and what details we should pay attention to before even watching the demo.